On 1st October energywatch merged with Postwatch and the Welsh, Scottish and National Consumer Councils to form Consumer Focus, the new champion for consumers' interests in England, Scotland, Wales and, for post, Northern Ireland.

Consumers with energy or postal complaints should contact the relevant company in the first instance. Consumer Direct can provide advice and information on how to progress your complaint if you are dissatisfied with the company’s response.

Ofgem is the Office of the Gas and Electricity Markets. Protecting consumers is our first priority. We do this by promoting competition, wherever appropriate, and regulating the monopoly companies which run the gas and electricity networks.

A non-profit organisation that provides free impartial advice tailored to suit you. Our advice can help you save money and fight climate change by reducing carbon dioxide emissions from your home.

ENA - the Energy Networks Association - is the trade association for UK energy transmission and distribution licence holders. It acts in the interest of the energy 'wires and pipes' sectors to achieve excellence in both its internal services and relationships with stakeholders.

National Grid is an international electricity and gas company and one of the largest investor-owned energy companies in the world. We play a vital role in providing energy to millions of customers across Great Britain and the Northeast US in an efficient, reliable and safe manner.

We like to ensure that our clients are as informed as possible. Below are some of the sites relevant to energy consumers, whether domestic, commercial or corporate. Please click on the appropriate logo to be taken to the web site (this will open in a new window). We also list business partners who offer great services for competitive rates.

Emergency Locksmith Now - Your one-click search for 24-hour emergency locksmiths.

Get a 24-hour direct number and speak to a qualified local locksmith: No call centre, no agency fees, the lowest rates and quickest response.

The Federation of Small Businesses is the UK's largest campaigning pressure group promoting and protecting the interests of the self-employed and owners of small firms. Formed in 1974, it now has  213,000 members across 33 regions and 194 branches.

Being active in BNI is like having up to 40 sales people working for you, because your fellow members will be carrying your cards and referring your business to people they meet, without you having to pay them any salaries or commission. Successful businesses depend on 'word-of-mouth' marketing as the best form of promotion there is.

The Utilities Intermediaries Association (UIA) is a Trade Association for those Third Party Intermediaries (Tpis) facilitating energy purchasing contracts between supplier and consumer. Typically these organisations will be Consultants, or Brokers and their agents.

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